Shipping & Delivery | Wfaucet
We've been loading export containers since 2010. At this point, the logistics side of the business is as developed as the manufacturing side — and for a buyer placing a 5,000-unit order, that matters as much as the product itself.
Here's what the process looks like from order confirmation to container departure.
Logistics Overview
How We Get Your Order from the Factory Floor to Your Warehouse
Order Confirmation
Your production slot is locked in. Lead time clock starts here — not at payment, not at sampling.
Production
Manufacturing runs on a 4-week scheduling window. Your order holds its committed slot regardless of other buyers' volumes.
QC Inspection
Quality control is built into the lead time window — not an add-on that extends it. Inspection happens before container packing.
Container Packing & Departure
Goods are packed and the container departs within the committed window. Lead times include this final stage.
Working against a hard deadline?
If you're working against a hard deadline — a retail season, a project handover date — tell us when you place the order. We'll tell you honestly whether the timeline works before you commit, not after.
Timeline Reference
Production Lead Times
We schedule production in 4-week windows. If your order is in the queue, it ships in the window we committed to. We don't push smaller orders back to accommodate a larger buyer's rush — every confirmed order holds its slot.
Order Type
Standard Catalog Items
From order confirmation to container departure. This window covers production, QC inspection, and container packing — not just manufacturing time.
- No new tooling required
- Production, QC, and packing included
- Slot held from order confirmation
Order Type
OEM Orders with New Tooling
Custom tooling development adds time upfront. Once tooling is complete, the same production, QC, and packing window applies.
- New tooling development included
- Production, QC, and packing included
- Slot held from order confirmation
Scheduling Policy
Every Confirmed Order Holds Its Slot
We schedule production in 4-week windows. If your order is in the queue, it ships in the window we committed to. We don't push smaller orders back to accommodate a larger buyer's rush — every confirmed order holds its slot.
4-week production windows
No slot displacement for larger orders
Container Packing and Freight Coordination
Carton dimensions across our product range are designed against 20GP and 40HQ container floor plans. Before you confirm an order, we provide a packing list with CBM and gross weight per SKU so your freight forwarder can quote accurately and your logistics team knows what's coming.
Carton Dimensions Matched to Container Plans
Every SKU carton is dimensioned against 20GP and 40HQ floor plans. No guesswork for your freight forwarder — the numbers are already worked out before you confirm the order.
Pre-Order Packing List
We provide CBM and gross weight per SKU before you confirm. Your freight forwarder can quote accurately. Your logistics team knows exactly what's arriving.
Mixed-SKU Packing Coordination
Most of what we ship is mixed-SKU. We coordinate the packing sequence to minimize void space and keep container weight balanced for port handling — reducing freight cost and handling risk.
Why Packing Sequence Matters
A poorly packed container costs you on freight and creates handling risk at the port. Void space inflates your effective CBM rate. Unbalanced weight creates problems at port handling. We've packed enough containers to know where the problems come from — and we coordinate the sequence to avoid them on every mixed-SKU shipment.
Export Documentation
Documentation is prepared in parallel with production, not after it. By the time your container is ready to load, the paperwork is already done.
Standard Documentation Package
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Commercial Invoice
Accurate valuation and line-item detail for customs clearance.
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Packing List
Full SKU-level breakdown with carton count, CBM, and gross weight.
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Certificate of Origin
Issued for every shipment to support preferential tariff claims where applicable.
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Applicable Test Reports
SGS, cUPC, CE, WaterMark — matched to your destination market. Included automatically, not on request.
North America (US & Canada)
We prepare HS code classification and can provide a binding ruling reference for customs pre-clearance if your broker needs it. We've shipped enough containers to the US and Canada to know which HS codes apply to which product types and how to document them cleanly.
The first time we had a container held at a North American port over a documentation gap, we rebuilt our entire documentation process. That was 2011. It hasn't happened since.
Europe
CE declarations of conformity travel with the shipment as standard. You don't need to request these separately — they're part of the outgoing documentation for every European order.
Australia
WaterMark certificates are included as standard for Australian buyers. They're part of the standard outgoing documentation for orders destined for that market — no separate request needed.
Documentation Prepared in Parallel with Production
We don't start the paperwork after the container is packed. Documentation runs alongside production so that when your goods are ready to load, the full documentation package is already complete and verified. No delays at the loading stage waiting on paperwork.
Markets We Ship to Regularly
Most of our repeat buyers have been ordering for three years or more. The reorder cycle is straightforward because the product specs, packaging, and documentation are consistent from one order to the next — your customs broker and warehouse team aren't solving new problems every time a container arrives.
North America
- United States
- Canada
Europe
- Germany
- United Kingdom
- France
- Netherlands
Middle East
- UAE
- Saudi Arabia
Asia-Pacific
- Australia
- Singapore
- Malaysia
Consistent Reorder Experience
Most of our repeat buyers have been ordering for three years or more. Because product specs, packaging, and documentation stay consistent order to order, your customs broker and warehouse team aren't solving new problems every time a container arrives.
Shipping Terms
We ship on EXW and FOB terms. Most buyers use their own freight forwarder — we coordinate directly with them on container booking, loading schedule, and documentation handover.
Incoterm
EXW — Ex Works
Goods are made available at our Foshan facility. Your freight forwarder takes responsibility from the factory gate — pickup, export clearance, and onward carriage are arranged on your side.
Incoterm
FOB — Foshan
We load the goods on board the vessel at the port of origin. Risk transfers to you once the cargo is on board. This is the most common term for buyers who have an established freight forwarder on the China–destination lane.
Working With Your Freight Forwarder
We coordinate directly with your forwarder on container booking, loading schedule, and documentation handover. If you don't have a forwarder in place, we can refer you to freight agents we've worked with on the Foshan–destination lanes. We don't take a margin on freight — we just make the introduction.
Questions About Your Shipment
If you have a specific question about lead time, container loading, or documentation for your destination market, contact us directly.
julie@wfaucet.com
Send your inquiry any time. We respond within one business day.
Phone
+86-0757-81228796
Reach our export team during Foshan business hours.
+86 18145781319
Fast replies for urgent shipment and documentation questions.
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Last updated: 2026-05-10